Shipping & Returns - Pure-Rest Organics
- FREE Standard Shipping for all USA Orders!
- In-stock items will ship within 3 to 5 Business Days
- Out-of-stock items will ship within 1 to 2 weeks
- Adult mattress orders will ship within 4 to 6 weeks
- Any non-custom item that is unopened may be returned within 90 days.
- Washed items may be returned only if defective.
- NOTE: Pillows, mattresses, stuffed items may not be returned once opened due to health laws unless defective. They arrive sealed so you can see them BEFORE you open them.
- Foundations may not be returned once opened from the packaging.
- Clothing can be returned once opened, but please do not expose to scents or anything so we can be sure they are still pure. Try them on, if not fit, put back in package immediately. Any found with scents (we test them here), will not be refunded due to unique nature of organics and purity.
Please contact firstname.lastname@example.org for return requests and we will send you return instructions.
- Each bedding item has a warranty.
- All items have a warranty against actual defects in first year.
- Toppers, Mattress Pads have warranty for an additional 2 years against manufacturer defects.
- Warranty does not cover misuse, stains, or normal wear.
- We do warranty our workmanship to include seams splitting, or fabric defects.