Please contact firstname.lastname@example.org for exchange requests and we will send you instructions.
Vivetique offers the following warranties on its line of products:
All mattresses - 10 years
Latex topper - 5 years
Toppers (excluding latex) - 1 year
Pillows - 1 year
Comforters - 1 year
Vivetique warrants that its products will be free from manufacturer defects in materials and production. Warranty dates are from date of original purchase. Warranty is offered to original purchaser only and is not transferable. Warranty is in effect ONLY if products are not abused or damaged/stained by the customer. Acceptable use for mattresses includes, but is not limited to: being used on a consistently flat, horizontal surface that supports the entire structure, providing ample ventilation, and only using it as it was designed to be used.