Product DescriptionShipping & ReturnsWhy Buy From UsCertifications & Testing
The 100% GOLS Certified Organic Latex formed contour pillow features a soft all natural dunlop latex which has contours for the neck. This pillow is covered with a zippered organic cotton removable cover for washing. This is a regular profile pillow for side sleepers that need orthopedic neck support.
FREE Standard Shipping for all USA Orders!
Most orders ship within 2 to 5 Business Days.
You may return most new, unopened items within 30 days of delivery and we will refund your original purchase price of the product minus a 20% restocking fee.
We’ll also pay the return shipping costs if the return is a result of our error ( You received an incorrect or defective item, etc.). Please see our warranty page for details. We do not accept return for opened or used product. Original shipping costs are not refunded.
We make every effort to be sure we manufacture our organic products with the highest quality materials available. If you discover a defect in your new products, simply contact us at email@example.com. If a defect that is covered by this warranty is discovered during the period of the warranty, Suite Sleep, Inc. a Colorado Corporation, will repair or replace the defective item within a reasonable time period. Suite Sleep shall not have any responsibility for incidental or consequential damages, including damage to property, bodily injury, or allergy related illness. Shipping costs are not covered and are the responsibility of the customer. Suite Sleep reserves the right to invalidate this warranty when, upon inspection, the product is found to be in unsanitary condition, or when a product failure is due to cause other than defective workmanship or materials. This warranty is limited to the original purchaser of this mattress. Proof of purchase is required for any warranty claim.
NATURAL LATEX MATTRESSES
20 YEAR LIMITED WARRANTY COVERAGE
10 Year non-prorated; 10 Year prorated - Shipping costs are not covered under this warranty
All transportation costs are the responsibility of the customer. Pulled Stitches in Quilting (2” or more) Zipper Malfunction Body Impressions of 11⁄2 inches or greater † The frame should include a center support and slats no more than 11⁄2 inches apart.
Foundations must be supported with at least 6 legs or 5 hardwood cross slats and a center support. Or be approved by a Suite Sleep Representative.
TOPPERS & PILLOW TOPS 3 YEAR LIMITED WARRANTY COVERAGE
Defective Stitching • Defective Quilting • Zipper malfunction • Excessive Clumping • Body Impressions of 11⁄2
PILLOWS & COMFORTERS & PROTECTORS 2 YEAR LIMITED WARRANTY
COVERAGE Defective Stitching • Defective Quilting • Zipper malfunction • Excessive Clumping • Excessive loss of loft Items
NOT covered under this warranty: Stains, Soiling, Burns, Natural Odors Washed Product Comfort preference Damage from improper use Damage due to abuse Damage from unsanitary conditions Lack of proper covering/protection Aberrations in latex*
* Natural Latex Variances: Suite Sleep, Inc. uses only 100% natural dunlop latex in its products. Natural latex has some variances which are not covered under the warranty and do not affect the feel or durability of the mattress. These variances include areas of discolor- ation, yellowing of latex over time, tears or cracks that penetrate less than the full thickness of the core, horizontal cracks less than 3 inches in length, or latex patches. Latex is a natural product and subject to a 1" variance in length or width. Any latex core exposed to excessive heat, moisture or light will void this warranty.
All Organic Home offers thousands of sustainable products for Your Home and Bedroom. All Organic. With one of the world's largest online selections of bedding, pillows, mattresses, mattress toppers, sheets, comforters, pillowcases, swaddles, and other natural necessities for Your Home and Bedroom.
All our brands and products are sourced from natural and organic materials, and manufactured using sustainable practices in the US or Canada. We all share a common passion for providing alternative, clean living products for your home and family. And it is our collective mission to collaborate and bring the message of sustainable, chemical-free, toxin-free, all natural, organic products, to families and communities around the global.
All Organic Home helps you and your family find the perfect organic products for Your Home and Bedroom. Instead of searching online from multiple sources and websites, All Organic Home provides an extension collection, and superior customer service, coupled with the convenience of online shopping, making it easier than ever before to find exactly what you want for Your Home and Bedroom.
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We are proud members of Green America and have been for more than 10 years. We participated in the first Green Festival back in 2001. Green America is the largest and "most diverse network of socially and environmentally responsible businesses in the country." Visit the Green Business Network to find more than 5,000 business that are Green America Approved.
We are members of Colorado Brand. Colorado is the epicenter for environmentally friendly products and we are proud to be a part of this movement here in Boulder. Coloradan's take enormous pride in preserving our natural resources, making healthy choices, and showing leadership in a growing organic lifestyle. Suite Sleep is in good company here in this great state and we are honored to be one of the first mattress manufacturers to be a part of the Colorado Brand.
ISPA is the largest association for mattress manufacturers and bedding components. As an ISPA member we are able to stay updated on new legislation and regulations as it pertains to our industry. ISPA also gives us the opportunity to stay on the cutting edge of new technologies and suppliers around the world.
The Specialty Sleep Association supports manufacturers, suppliers, and retailers in the mattress and bedding industry by providing education and collaboration opportunities. The SSA has been supporting sleep innovators and promoting transparency through the Bedfax program for more than 2 decades. Suite Sleep is a member and Angela Owen is currently the Chair of the Board.
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