Shipping Information:

• FREE Standard Shipping for all USA Orders!
• Most orders ship within 5 to 7 business days
• Quilted Organic Mattress, Platform Beds, Body Rubber Pillows and Organic Foundation ship within 3 to 4 weeks

Returns Information:                                   

• Because all orders are custom made to your specifications. ALL SALES ARE FINAL.
• Unlimited Lifetime Layer Exchange Policy

Both you and your partner can change the feel of your mattress side by swapping and moving layers around. If you need to exchange a layer within 120 days of your purchase, we will provide your new layers free of charge; you will be responsible for all shipping and handling. After 120 days, you can exchange layers for the standard layer price plus shipping and handling.

Please contact support@allorganichome.com for exchange requests and we will send you instructions.

WARRANTY Information

Here at Mountain Air Organic Beds™ we want to make sure that you have all the information you need about your new Mountain Air products. Listed below are our express product warranty policies. Because our beds are custom-made, all warranties (except for our express warranties as described below), including warranty of merchantability and warranty of fitness for a particular purpose, are expressly disclaimed.

120-Night Return Policy: This policy covers returns for any reason for 120 nights after purchase.

Unlimited Lifetime Layer Exchange Policy: This policy covers layer exchanges.

25-Year Limited Warranty: This warranty covers all of our custom mattresses for defects.

2-Year Limited Warranty: This warranty covers all of our custom-built wood products for defects.

120-Night Return Policy: Both you and your partner can change the feel of your mattress side by swapping and moving layers around.

Unlimited Lifetime Layer Exchange Policy: Both you and your partner can change the feel of your mattress side by swapping and moving layers around. If you need to exchange any layers within 30 days of your purchase, we will provide your new layers free of charge; you will be responsible for all shipping and handling. After 30 days, you can exchange layers for the standard layer price plus all shipping and handling.

MATTRESS WARRANTY                 

25-Year Limited Warranty

MOAB, Inc.™ guarantees that your Mountain Air Organic Beds™ mattress will be replaced or repaired at our option should it be deemed defective due to faulty workmanship or structural defects within twenty-five (25) years of the purchase, excluding the specific limitations contained herein.

This warranty covers any deterioration in the cell-structure of the latex that causes the mattress to have a visible indentation greater than the one and one half inch (1.5”), not associated with a sag in the foundation, box springs or platform.

This warranty does not cover aberrations in the natural latex known as “natural variances;” i.e., areas of minor discoloration in new latex or the natural yellowing that occurs as latex ages, horizontal tears or cracks less than three inches in length, lateral tears or cracks that penetrate less than the full thickness of the latex sheet, and evidence of black and/or white debris or discoloration that is deemed to be residue of the natural latex baking process. Furthermore, if the latex core of a Mountain Air Organic Beds™ mattress has been exposed to chemical cleaners, water, fluids, direct sunlight, or direct heat (from an electric mattress pad, for example), such exposure will void this warranty. Mountain Air is not responsible for claims related to latex allergy, other sensitivities whether known or discovered at a later date. Mountain Air is not responsible for any damage caused to the mattress by spills, burns, accidents, growth of mold, or other acts of nature. This warranty does not cover issues related to smell, comfort, or personal taste, rather only to issues related to material quality and workmanship.

Latex Layers

The core of the Mountain Air Organic Beds™ mattress is built from individual layers of organic latex. Therefore, whenever possible, structural issues or defects will be addressed one layer at a time.

Within the first ten (10) years of the purchase, Mountain Air will repair or replace the latex layer(s) or mattress casing if it is deemed defective at no charge to you. Within 11 to 25 years of purchase, Mountain Air will, at our option, repair or replace the latex layer(s) or mattress casing if it is deemed defective. For repairs, we will charge you a nominal handling fee of $25.00.

For replacement, we will charge you a prorated replacement fee, the amount to be determined by your original purchase price. For replacement during the eleventh year of this warranty, the prorated

All Organic Home offers thousands of sustainable products for Your Home and Bedroom. All Organic. With one of the world's largest online selections of bedding, pillows, mattresses, mattress toppers, sheets, comforters, pillowcases, swaddles, and other natural necessities for Your Home and Bedroom.

All our brands and products are sourced from natural and organic materials, and manufactured using sustainable practices in the US or Canada. We all share a common passion for providing alternative, clean living products for your home and family. And it is our collective mission to collaborate and bring the message of sustainable, chemical-free, toxin-free, all natural, organic products, to families and communities around the global.

All Organic Home helps you and your family find the perfect organic products for Your Home and Bedroom. Instead of searching online from multiple sources and websites, All Organic Home provides an extension collection, and superior customer service, coupled with the convenience of online shopping, making it easier than ever before to find exactly what you want for Your Home and Bedroom.

All Organic Home is a fast-growing, family-owned company dedicated to providing and sourcing all natural, organic, high-quality, toxin-free alternatives for your home and for your family.

Try these organic, sustainable products today and see the All Organic Home difference!

Your Home. Your Life. All Organic.

GOTS CERTIFICATION

The Global Organic Textile Standard (GOTS) is the worldwide leading textile processing standard for organic fibres, including ecological and social criteria, backed up by independent certification of the entire textile supply chain.

Version 5.0 was published on 1st of March 2017, 3 years after the Version 4.0 was introduced and 12 years after the launch of the 1st Version. The high ecological and social requirements as well as word-wide practicability and verifiability were considered in the revision work, in order to achieve a reliable and transparent set of criteria.

GOLS CERTIFICATION

Control Union Certifications has pioneered the first global standard for organic latex: the Global Organic Latex Standard (GOLS). It is highly regarded, especially in the sleep products sector. GOLS outlines requirements for latex products made from organic raw materials, as well as for material from non-organic origins.

The standard addresses criteria for natural rubber from certified organic plantations (USDA NOP or EU) that is processed at manufacturing units. To achieve GOLS certification, a product must contain more than 95% of certified organic raw material. The GOLS standard features permissible limits for harmful substances, emission test requirements and polymer and filler percentages. Rubber plantations as well as processing units up to the final retailer are certified according to the standard. By using transaction certificates at every sale of a product in the supply chain, traceability from the plantation to the final retailer is ensured.

OEKO-TEX CERTIFIED

The STANDARD 100 by OEKO-TEX® is a worldwide consistent, independent testing and certification system for raw, semi-finished, and finished textile products at all processing levels, as well as accessory materials used. Examples of articles that can be certified: raw and dyed/finished yarns, woven and knitted fabrics, accessories, such as buttons, zip fasteners, sewing threads or labels, ready-made articles of various types (garments of all types, domestic and household textiles, bed linen, terry products and much more).

Since its introduction in 1992, the central focus of the STANDARD 100 by OEKO-TEX® has been the development of test criteria, limit values and test methods on a scientific basis. On the basis of its comprehensive and strict catalogue of measures, with several hundred regulated individual substances, the STANDARD 100 by OEKO-TEX® takes account of:

• Important legal regulations, such as banned Azo colourants, formaldehyde, pentachlorophenol, cadmium, nickel, etc.
• Numerous harmful chemicals, even if they are not yet legally regulated.
• Requirements of Annexes XVII and XIV of the European Chemicals Regulation REACh as well as of the ECHA SVHC Candidate List insofar as they are assessed by expert groups of the OEKO-TEX® Association to be relevant for fabrics, textiles, garments or accessories. Discussions and developments that are considered to be relevant are taken into account as quickly and effectively as possible through updates to the STANDARD 100 by OEKO-TEX® requirements.
• Requirements from the US Consumer Product Safety Improvement Act (CPSIA) regarding lead.
• Numerous also environmentally relevant substance classes

With its decades of experience, the OEKO-TEX® Standard 100 therefore contributes to high and effective product safety from a consumer’s point of view. Test criteria and limit values in many cases go far beyond applicable national and international standards. Extensive product checks and regular company audits also ensure that the industry has a globally sustainable awareness of the responsible use of chemicals. With this concept, the OEKO-TEX® Standard 100 has taken on a pioneering role for many years.

PURE INTEGRITY VERIFIED SEAL

The Pure Integrity Verified™ Seal of approval is still considered in its infant stages of awareness. Please help us spread the word of what we want to see to heal the planet and our plates with this seal! Tell your friends, tell your favorite organic companies, tell your clean food groups!

The Pure Integrity Verified™ seal of approval means pure, integrity, quality and above and beyond organic ingredients without toxins or ingredients that become toxic when mixed with certain components. The Pure Integrity Verified™ seal means the product was made with LOVE, PURITY and INTEGRITY. The seal means never compromising with industry standards. Using the most sustainable packaging as possible and without the BPA. These products are sure to be FREE from GMO's and MSG’s. If the product is a supplement in vitamin form, then the supplement will be RAW organic whole foods without added fillers or soy lecithin. Our strict standards are for everyone's best health in mind. If we do find out a company has sold out or started using toxic ingredients, the seal of recommendation is sure to be pulled quickly! Just because a product is GMO free does NOT mean it is toxic / chemical free or even organic. Just because it is paraben free does not mean it is non-toxic. The best is always to make your own products, but we know everyone will not or cannot do. So recognizing this seal is assurance of purity and love.

LIVE HAPPY. BE PURE!