Return Policy - Holy Lamb Organics
- All items (except mattresses) are returnable as long as ALL criteria below are understood and followed.
- You may return the product for any reason within 30 days from receipt of purchase.
- Items must be unused, unwashed and in the original packaging.
- Bedding is a personal item: it must not be used or laundered to qualify for a return. "Used" is defined as any length of time you have personally used the product.
- We strongly recommend keeping the item in its box and far away from any strong smelling scents including perfume/cologne, plug-in air fresheners, strongly scented hand creams or soaps, and other perfumed body care products.
- Any product returned with a "personal odor" will be considered "used" and not be eligible for return. Thanks for remembering that we are a small company and are not able to resell bedding that has been returned "used".
- We are prohibited, by law, from reselling used bedding: therefore, it’s imperative that you comply with this law by not using the product in question that you wish to return. Thank you.
- You may return an unused Latex Topper wrapped in its original packaging, however, there will be a 25% restocking fee.
- We NEVER accept returns for used mattresses, foundations and bed-frames, unless defective.
- NO RETURNS on any unused mattresses except the All Wool Mattress, which has a 15% restocking fee. All other mattresses are ALL SALES FINAL
- Unused is defined as: Returned wrapped and in the original packaging.
- Please contact support@allorganichome.com to receive proper return instructions